- tile cleaning
- tile sealing
- tile stripping
- tile grinding
- tile polishing
Terms and Conditions
TILE ENVY PTY LTD
TERMS AND CONDITIONS OF SERVICE
1. Tile Envy Pty Ltd (Tile Envy) shall provide to the client the services described in the accompanying quotation.
2. The client is required to provide relevant disclosure of the history of the tiles to ensure the best result by Tile Envy. Tile Envy provides a quotation based on the history of the tile as provided by the Client.
3. In performing the services, Tile Envy will exercise all reasonable skill, care and diligence of a reasonably prudent contractor.
4. Tile Envy states that the condition of the tiles before treatment may impact on the quality of the result. The client is to be aware that:
(a) Work to restore tiles is limited by the original condition of the tiles;
(b) Tile Envy is unable to guarantee that all stains will be removed. Stain removal is dependent upon a number of factors, such as age and composition of tiles, how long the stain has been present; and
(c) Efflorescence from underlying slab may reappear after tile cleaning and sealing, this is not a result of the cleaning/sealing process, it is an imperfection in the concrete slab.
5. Before Tile Envy commences work:
(a) Fragile possessions and electronic equipment are to be cleared and/or protected by the owner. While Tile Envy will endeavour to protect furniture which is unable to be moved, all items remain at the risk of the owner;
(b) Builder’s materials are to be removed or properly protected by the builder and/or contractor before work commences;
(c) Stainless steel accessories or other delicate materials are to be removed and/or sealed by the owner, builder or contractor.
(d) Raw and/or unsealed surfaces in the work area should be removed or protected wherever possible as damage may occur due to chemical processes. Where items are not, or are unable, to be removed from the work area then risk lies with the owner;
(e) Ensure that pets are confined; and
(f) Ensure that no other persons other than Tile Envy operators are allowed into the area for the duration of the process and for the period advised after treatment of the tiles;
where any of the above subparagraphs, (a) to (f), are not complied with, Tile Envy reserves its right to refuse to commence work until all issues are rectified. The deposit held by Tile Envy may be forfeited.
6. Terms of Payment
(a) The client agrees to pay all monies, including interest and additional fees due to variations, to Tile Envy within 14 days of the date of invoice;
(b) Monies that are not paid within that period will attract interest from the date of invoice until payment at the rate of 18% per annum;
(c) In addition Tile Envy will be reimbursed for the cost involved to retrieve the invoiced monies owed including legal fees, until full payment is received.
(d) Where the Client provides notice of cancellation of services less than 48 hours before the work is to be started the deposit will be forfeited.
7. Tile Envy may suspend work or cancel this contractual agreement if the Client:
(a) Has breached any of the terms and conditions of this Agreement and has not remedied such breach within 7 days of receipt of a written notice from Tile Envy requiring it to remedy that breach;
(b) Displays an intention not to be bound by this agreement;
(c) Becomes insolvent or appears unable to pay its debts;
(d) Has monies payable to Tile Envy being outstanding for more than 7 days.
8. The quotation is accepted by the client either in writing or by other conduct.
9. Tile Envy will be entitled to vary the fee (including additional fees) whenever the services are subject to variations.
10. The Client will grant an extension of the Date of completion of the Services equivalent to the duration of any delay to the Services caused by any matter or event outside Tile Envy’s reasonable control.
11. Tile Envy will revisit the property :
(a) where the client has contacted Tile Envy within 7 days after completion of the work that there is a problem with the work;
(b) Tile Envy will re-do the work at their discretion taking into consideration whether other work has been performed over the top.
12. No action will lie against Tile Envy at the suit of the Client after the expiration of six (6) months from the date of Invoice in respect of the final amount claimed by Tile Envy pursuant to Clause 3.
13. Tile Envy will not be liable for any claim whatsoever by a third party arising out of or in relation to the Services and the Client indemnifies Tile Envy accordingly.
14. If the Client suspends work or cancels the Contract, the Client will meet all loss, damage costs or expense, including loss of profits incurred by Tile Envy as a result of the suspension or cancellation.
15. Notices will be deemed properly served if sent to the recipient by prepaid mail, personal delivery or facsimile of which the details are disclosed on quotation.
16. This Agreement will be read and construed according to the laws of the State of Queensland and the parties submit to that jurisdiction.
17. If any provision of this agreement is held by a court to be unlawful, invalid, unenforceable or in conflict with any rule of law, statute, ordinance or regulation is severable and the validity and enforceability of the remaining provisions shall not be affected.
(b) Monies that are not paid within that period will attract interest from the date of invoice until payment at the rate of 18% per annum;
(c) In addition Tile Envy will be reimbursed for the cost involved to retrieve the invoiced monies owed including legal fees, until full payment is received.
(d) Where the Client provides notice of cancellation of services less than 48 hours before the work is to be started the deposit will be forfeited.
7. Tile Envy may suspend work or cancel this contractual agreement if the Client:
(a) Has breached any of the terms and conditions of this Agreement and has not remedied such breach within 7 days of receipt of a written notice from Tile Envy requiring it to remedy that breach;
(b) Displays an intention not to be bound by this agreement;
(c) Becomes insolvent or appears unable to pay its debts;
(d) Has monies payable to Tile Envy being outstanding for more than 7 days.
8. The quotation is accepted by the client either in writing or by other conduct.
9. Tile Envy will be entitled to vary the fee (including additional fees) whenever the services are subject to variations.
10. The Client will grant an extension of the Date of completion of the Services equivalent to the duration of any delay to the Services caused by any matter or event outside Tile Envy’s reasonable control.
11. Tile Envy will revisit the property :
(a) where the client has contacted Tile Envy within 7 days after completion of the work that there is a problem with the work;
(b) Tile Envy will re-do the work at their discretion taking into consideration whether other work has been performed over the top.
12. No action will lie against Tile Envy at the suit of the Client after the expiration of six (6) months from the date of Invoice in respect of the final amount claimed by Tile Envy pursuant to Clause 3.
13. Tile Envy will not be liable for any claim whatsoever by a third party arising out of or in relation to the Services and the Client indemnifies Tile Envy accordingly.
14. If the Client suspends work or cancels the Contract, the Client will meet all loss, damage costs or expense, including loss of profits incurred by Tile Envy as a result of the suspension or cancellation.
15. Notices will be deemed properly served if sent to the recipient by prepaid mail, personal delivery or facsimile of which the details are disclosed on quotation.
16. This Agreement will be read and construed according to the laws of the State of Queensland and the parties submit to that jurisdiction.
17. If any provision of this agreement is held by a court to be unlawful, invalid, unenforceable or in conflict with any rule of law, statute, ordinance or regulation is severable and the validity and enforceability of the remaining provisions shall not be affected.
13. Tile Envy will not be liable for any claim whatsoever by a third party arising out of or in relation to the Services and the Client indemnifies Tile Envy accordingly.
14. If the Client suspends work or cancels the Contract, the Client will meet all loss, damage costs or expense, including loss of profits incurred by Tile Envy as a result of the suspension or cancellation.
15. Notices will be deemed properly served if sent to the recipient by prepaid mail, personal delivery or facsimile of which the details are disclosed on quotation.
16. This Agreement will be read and construed according to the laws of the State of Queensland and the parties submit to that jurisdiction.
17. If any provision of this agreement is held by a court to be unlawful, invalid, unenforceable or in conflict with any rule of law, statute, ordinance or regulation is severable and the validity and enforceability of the remaining provisions shall not be affected.
TILE ENVY PTY LTD
TERMS AND CONDITIONS OF SERVICE
1. Tile Envy Pty Ltd (Tile Envy) shall provide to the client the services described in the accompanying quotation.
2. The client is required to provide relevant disclosure of the history of the tiles to ensure the best result by Tile Envy. Tile Envy provides a quotation based on the history of the tile as provided by the Client.
3. In performing the services, Tile Envy will exercise all reasonable skill, care and diligence of a reasonably prudent contractor.
4. Tile Envy states that the condition of the tiles before treatment may impact on the quality of the result. The client is to be aware that:
(a) Work to restore tiles is limited by the original condition of the tiles;
(b) Tile Envy is unable to guarantee that all stains will be removed. Stain removal is dependent upon a number of factors, such as age and composition of tiles, how long the stain has been present; and
(c) Efflorescence from underlying slab may reappear after tile cleaning and sealing, this is not a result of the cleaning/sealing process, it is an imperfection in the concrete slab.
5. Before Tile Envy commences work:
(a) Fragile possessions and electronic equipment are to be cleared and/or protected by the owner. While Tile Envy will endeavour to protect furniture which is unable to be moved, all items remain at the risk of the owner;
(b) Builder’s materials are to be removed or properly protected by the builder and/or contractor before work commences;
(c) Stainless steel accessories or other delicate materials are to be removed and/or sealed by the owner, builder or contractor.
(d) Raw and/or unsealed surfaces in the work area should be removed or protected wherever possible as damage may occur due to chemical processes. Where items are not, or are unable, to be removed from the work area then risk lies with the owner;
(e) Ensure that pets are confined; and
(f) Ensure that no other persons other than Tile Envy operators are allowed into the area for the duration of the process and for the period advised after treatment of the tiles;
where any of the above subparagraphs, (a) to (f), are not complied with, Tile Envy reserves its right to refuse to commence work until all issues are rectified. The deposit held by Tile Envy may be forfeited.
6. Terms of Payment
(a) The client agrees to pay all monies, including interest and additional fees due to variations, to Tile Envy within 14 days of the date of invoice;
(b) Monies that are not paid within that period will attract interest from the date of invoice until payment at the rate of 18% per annum;
(c) In addition Tile Envy will be reimbursed for the cost involved to retrieve the invoiced monies owed including legal fees, until full payment is received.
(d) Where the Client provides notice of cancellation of services less than 48 hours before the work is to be started the deposit will be forfeited.
7. Tile Envy may suspend work or cancel this contractual agreement if the Client:
(a) Has breached any of the terms and conditions of this Agreement and has not remedied such breach within 7 days of receipt of a written notice from Tile Envy requiring it to remedy that breach;
(b) Displays an intention not to be bound by this agreement;
(c) Becomes insolvent or appears unable to pay its debts;
(d) Has monies payable to Tile Envy being outstanding for more than 7 days.
8. The quotation is accepted by the client either in writing or by other conduct.
9. Tile Envy will be entitled to vary the fee (including additional fees) whenever the services are subject to variations.
10. The Client will grant an extension of the Date of completion of the Services equivalent to the duration of any delay to the Services caused by any matter or event outside Tile Envy’s reasonable control.
11. Tile Envy will revisit the property :
(a) where the client has contacted Tile Envy within 7 days after completion of the work that there is a problem with the work;
(b) Tile Envy will re-do the work at their discretion taking into consideration whether other work has been performed over the top.
12. No action will lie against Tile Envy at the suit of the Client after the expiration of six (6) months from the date of Invoice in respect of the final amount claimed by Tile Envy pursuant to Clause 3.
13. Tile Envy will not be liable for any claim whatsoever by a third party arising out of or in relation to the Services and the Client indemnifies Tile Envy accordingly.
14. If the Client suspends work or cancels the Contract, the Client will meet all loss, damage costs or expense, including loss of profits incurred by Tile Envy as a result of the suspension or cancellation.
15. Notices will be deemed properly served if sent to the recipient by prepaid mail, personal delivery or facsimile of which the details are disclosed on quotation.
16. This Agreement will be read and construed according to the laws of the State of Queensland and the parties submit to that jurisdiction.
17. If any provision of this agreement is held by a court to be unlawful, invalid, unenforceable or in conflict with any rule of law, statute, ordinance or regulation is severable and the validity and enforceability of the remaining provisions shall not be affected.
(b) Monies that are not paid within that period will attract interest from the date of invoice until payment at the rate of 18% per annum;
(c) In addition Tile Envy will be reimbursed for the cost involved to retrieve the invoiced monies owed including legal fees, until full payment is received.
(d) Where the Client provides notice of cancellation of services less than 48 hours before the work is to be started the deposit will be forfeited.
7. Tile Envy may suspend work or cancel this contractual agreement if the Client:
(a) Has breached any of the terms and conditions of this Agreement and has not remedied such breach within 7 days of receipt of a written notice from Tile Envy requiring it to remedy that breach;
(b) Displays an intention not to be bound by this agreement;
(c) Becomes insolvent or appears unable to pay its debts;
(d) Has monies payable to Tile Envy being outstanding for more than 7 days.
8. The quotation is accepted by the client either in writing or by other conduct.
9. Tile Envy will be entitled to vary the fee (including additional fees) whenever the services are subject to variations.
10. The Client will grant an extension of the Date of completion of the Services equivalent to the duration of any delay to the Services caused by any matter or event outside Tile Envy’s reasonable control.
11. Tile Envy will revisit the property :
(a) where the client has contacted Tile Envy within 7 days after completion of the work that there is a problem with the work;
(b) Tile Envy will re-do the work at their discretion taking into consideration whether other work has been performed over the top.
12. No action will lie against Tile Envy at the suit of the Client after the expiration of six (6) months from the date of Invoice in respect of the final amount claimed by Tile Envy pursuant to Clause 3.
13. Tile Envy will not be liable for any claim whatsoever by a third party arising out of or in relation to the Services and the Client indemnifies Tile Envy accordingly.
14. If the Client suspends work or cancels the Contract, the Client will meet all loss, damage costs or expense, including loss of profits incurred by Tile Envy as a result of the suspension or cancellation.
15. Notices will be deemed properly served if sent to the recipient by prepaid mail, personal delivery or facsimile of which the details are disclosed on quotation.
16. This Agreement will be read and construed according to the laws of the State of Queensland and the parties submit to that jurisdiction.
17. If any provision of this agreement is held by a court to be unlawful, invalid, unenforceable or in conflict with any rule of law, statute, ordinance or regulation is severable and the validity and enforceability of the remaining provisions shall not be affected.
13. Tile Envy will not be liable for any claim whatsoever by a third party arising out of or in relation to the Services and the Client indemnifies Tile Envy accordingly.
14. If the Client suspends work or cancels the Contract, the Client will meet all loss, damage costs or expense, including loss of profits incurred by Tile Envy as a result of the suspension or cancellation.
15. Notices will be deemed properly served if sent to the recipient by prepaid mail, personal delivery or facsimile of which the details are disclosed on quotation.
16. This Agreement will be read and construed according to the laws of the State of Queensland and the parties submit to that jurisdiction.
17. If any provision of this agreement is held by a court to be unlawful, invalid, unenforceable or in conflict with any rule of law, statute, ordinance or regulation is severable and the validity and enforceability of the remaining provisions shall not be affected.